FAQ – Bravado

Orders and Shipping

Below are some of are common questions about orders and shipping.

I have placed an Order. How do I know if it’s confirmed?

Once your order is successfully placed, you should receive an order confirmation via email detailing your purchase.

Can I modify my order after I have placed it?

To modify an existing order, please contact Bravado's customer support within 2 hours to inquire about possible changes

How can I track my order?

After your order is dispatched, you should receive a tracking number via email. Use this number on the courier's website to monitor your shipment's status.

Are there any shipping charges?

Shipping charges, if any, are typically calculated at checkout. We may offer free shipping promotions, so please refer to the website during your purchase for current details.

Will I get a call before delivery is attempted?

Delivery protocols vary by courier. While some may contact you prior to delivery, it's advisable to monitor your tracking information for the most accurate updates.

How long will my order take to arrive?

Delivery times depend on your location. We aim to deliver orders promptly, and you can refer to the estimated delivery time provided at checkout or track your order using the tracking number.

Can you expedite my product on priority?

For expedited shipping options, please check at checkout or contact Bravado's customer service to discuss available options.

Can Bravado Cancel/revoke my order?

Bravado reserves the right to cancel orders under certain circumstances, such as stock unavailability or payment issues. In such cases, customers will be notified.

Cancellations, Refunds and Exchange

Below are some common questions about cancellations, refunds and exchange.

How can I cancel my order?

To cancel an order, please reach out to customer support as soon as possible, preferably within 2 hours. If the order hasn't been dispatched, they may assist with the cancellation.

Can I modify my shipping address after the order has been placed?

Address modifications are possible before dispatch. Contact customer support immediately to request any changes.

How will I get refund for the cancelled order?

Refunds are typically processed to the original payment method within a specified timeframe. For detailed information, please consult our refund policy or contact our support team.

What is your return and exchange policy?

We aim for customer satisfaction. For detailed information on returns and exchanges, please refer to our return policy on the website or contact customer service.

Support And Feedback

I want to give feedback, how shall I do that?

We welcome customer feedback. You can share your thoughts via the "Contact" section on the website or through our official social media channels.

How can I get in touch with a customer care executive?

Visit the "Contact" page on bravado.co.in for customer support details, including email addresses and phone numbers.